TERMS AND CONDITION

πŸ“„ TERMS & CONDITIONS –TRAINING LINK AUSTRALIA

Last Updated: [28/11/25]

Welcome to Training Link Australia. By accessing our website, enrolling in our courses,or using any of our services, you agree to comply with the following Terms &Conditions. Please read them carefully

1. General Use of Website

This website is operated by Training Link Australia.

By using our site, you agree not to:

● Misuse, disrupt, or attempt to hack the website
● Collect information about others without consent
● Copy, modify, or distribute any content without permission
● Post false, misleading, or inappropriate information

We reserve the right to modify or remove any part of this website at any time.

2. Course Enrolment Requirements

To enrol in our nationally recognised training:

● You must complete all required enrolment forms accurately
● You must provide valid identification
● You must complete and pass the LLND (Language, Literacy & Numeracy
Diagnostic) test before final enrolment
● False or misleading information may result in enrolment cancellation

Training Link Australia reserves the right to accept or decline any enrolment

3. Course Delivery

Training Link Australia provides training according to RTO standards.
Delivery formats may include:

● Face-to-face sessions
● Blended learning (online + in-person)
● Online LMS-based assessments

We may update learning content or delivery methods to meet industry or regulatory
requirements.

4. Fees, Payments & Refunds

All course fees are listed on our website.

By enrolling, you agree:
● To pay all course fees before training commences (unless an instalment
arrangement applies)
● That refunds are processed according to our Refund Policy
● That refunds must be requested through the official Payment Refund Form

No refund is provided once training has commenced, except where required by
Australian consumer law.

5. Student Responsibilities

All students must:

● Provide accurate and up-to-date personal details
● Complete their own assessments honestly
● Follow instructions from trainers
● Bring necessary equipment (tablet/laptop for online assessments)
● Behave respectfully toward staff and other students

Misconduct, plagiarism, cheating, or abuse may result in suspension or cancellation
without refund.

6. Certificates & Competency Outcomes

Certificates and Statements of Attainment will be issued only when:

● All enrolment information is verified
● All assessments are completed and marked competent
● Required identification has been confirmed

We do not guarantee employment outcomes.

7. Intellectual Property

All course materials, videos, assessments, website text, graphics, and images are the
property of Training Link Australia.

You may not:
● Copy
● Redistribute
● Publish
● Reproduce

Any content without written permission. Unauthorised use may result in legal action.

8. Behaviour, Safety & Compliance

Students must follow all WHS rules and trainer instructions while attending face-to-face
courses.

Training Link Australia may remove any student who:
● Acts unsafely
● Disrupts training delivery
● Harasses or abuses others
● Damages property

No refund will be issued in such cases

9. Limitation of Liability

Training Link Australia is not responsible for:

● Loss of income or employment outcomes
● Technical issues with third-party platforms
● Delays caused by regulatory bodies (ASQA, NCVER, etc.)
● Errors arising from incorrect information provided by students

Our obligation is limited to providing training and assessment services as per RTO
standards.

10. Third-Party Services

Our website may contain links to third-party tools such as:

● Google Analytics
● NCVER survey systems
● Booking platforms

We are not responsible for the content, actions, or privacy practices of these third-party services.

11. Privacy & Data Handling

Your data is handled according to our Privacy Policy.
By using our website or enrolling, you consent to data collection required under the NVETR Act 2011 and Australian Privacy Principles.

You may request access to or correction of your personal information at any time.

12. Website Booking System

When you use our booking or enquiry system, you agree:

● To provide accurate details
● That bookings are subject to availability
● That incorrect information may delay your enrolment

Submitting an enquiry does not guarantee a training spot until confirmation is issued.

13. Changes to Terms & Conditions

Training Link Australia may update these Terms & Conditions at any time. Changes will take effect immediately upon being published on this website.
By continuing to use the site, you agree to the updated terms.

14. Contact Us

For questions regarding these Terms & Conditions, please contact:
πŸ“§ info@traininglinkaus.com.au
Call: 0405 323 844
πŸ“ 1/2 Charlotte St, Ashfield NSW 2131